First Touch Position Description
Reports To: First Touch Team Lead
Location: All Clinics
Date Updated: March 28, 2017
Administers rapid reception of patients; greets patients with a smiling face; ensures patients are comfortable and safe; answers and responds to patient’s phone calls; collects payments and post charges; maintains and balances cash drawer at the end of each shift; protects patient and company privacy and confidentiality guidelines; performs other duties as directed.
LICENSURE OR CERTIFICATION:
Abilities include but not limited to: caring attitude toward patients and co-workers; critical thinking, interpersonal, speaking and active listening skills; detail oriented, good stamina and coordination; ability to work in a fast pace environment; multitask; knowledge of general office procedures and equipment; and ability to work at least three 12-hour shifts per week.
HealthFirst offers competitive compensation, great benefits and growth opportunities!